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Transforming Our Economy

About This Collection

Inspired by the Capital Institute's Third Millennium Economy initiative, this collection highlights those voices - ecological economists, sociologist, finance professionals, environmentalists, community developers - advocating a restructuring of our economy to transition to a truly sustainable economic system.

Curated by mokiethecat

Vintage motor or F1 pitstop? Choosing the right repair model for consumer products | DIF 2019
January 13, 2020

Beyond technical design, successful product repairability hinges on creating an excellent customer experience. What kind of experience should this be? Should it evoke the pride of tinkering with an old car, the efficiency of an F1 pitstop, or the care of a beauty appointment?

Defining the right repair experience is crucial for circular business models. Understanding how to craft these experiences is key to their long-term scalability and success.